Customer Delight

A custom workshop toward one improvement you can make today

ABOUT THIS SESSION

Would you like to have your customers smile and say, "Ahhh!" when they see what you have to offer? Come to this workshop with your web design, packaging, or even a photo of your shop or store, and leave having identified one thing you can shift to generate customer delight and smoother, better sales.

Applying the professional techniques and expertise of User Experience (UX) design, you will also gain a framework to:
• Increase customer interest and delight in your product, website, or materials
• Identify and remove barriers to your customer's ability to find you and your products, and complete a satisfying purchase
• Hook in to customer goals
• Gain key strategies for designing from the customer point of view

Come ready to see something new in what you can offer today.

ADDITIONAL INFORMATION

Plenty of free parking and easy building access located at the Business Success Center: Burnet Road and Northcross Boulevard (one block south of Anderson Lane), on the northeast corner across from St. Louis Catholic Church, in the tower attached to Chase Bank, first floor.
profilepic
Consulting Director